Making Connections, Creating Relationships

14 Twitter Questions Answered

Posted in: Misc Tips, Online Marketing, Small Business Tips, Social Media, Twitter, Uncategorized On: 02/13/2012 By: Jennifer

1. Why do I want to follow people I don’t know?

Twitter is the online version of a networking meeting. It gives you the prime opportunity to network with people at all hours of the day with no location issues. It helps to build relationships with people online that you can one day hopefully nurture in real life.

2. Should I follow everyone that follows me on Twitter?

No, when choosing who to follow. I ask myself the following questions:

  • Do I want to network with this person?
  • Are they in my target area?
  • Are they of interest to me?
  • Are they a leader in my industry?
  • Can I help them in some way?

If they do not fall into one of these areas, I do not follow them.

3. What is a HashTag?

A Hashtag is a way to easily group and search  tweets with a common topic. They are recognized by the # sign followed by a term Example #RGR2012 is the Hashtag for The Real Growth Retreat and #reddeer is the Hashtag for Tweets related to Red Deer. Anyone who uses this Hashtag will have their tweet added to the subject stream. When you search for a Hashtag rather then getting a bunch of random posts you only get posts that include that Hashtag. Hashtags are a great way to create online communities that are interested in the same topics.

4. Isn’t it rude to jump into a conversation?

Every conversation on Twitter is open to the public. The whole point of Twitter is to network and mingle. Just remember to be polite and you will be fine.

5. How do I find local twitter users?

One great way to find local Twitter users is to use www.twellow.com . It is a service that allows you to search Twitter users by location.

6. How do I search for people I know?

There are a few options when it comes to searching for people on Twitter.

  • Type their name into the Search bar at the top of your Twitter page
  • Type their user name directly into your search engine www.twitter.com/jenni_belanger
  • Do a twitter search from your email account for people already on Twitter

7. What are Twitter Lists and How do I use them?

Twitter Lists give you the ability to separate the people you are following into categories. You can then choose to only view the posts from that one list instead of seeing all following at one time. Some ideas for Lists would include “Local Tweeps”, “Photographers”, “Faves”, “Friends”. These lists can either be made public or private.

8. Can I change my User name on Twitter?

Yes, Twitter Usernames can be changed under settings. This is a good choice when changing company names rather than starting a new account.

9. What is a @reply and @metions?

Whenever you see the @ symbol it applies that ,the message is either directed to that person or is mentioning that person. These messages will appear in that person’s @mentions. You do not need to friend someone to send them a @reply.

10. How do I send a private message on Twitter?

Anything that you post in the Twitter feed will be visible to the public. If you want to send a private message, you click on the Direct Message link at the top right hand corner of your page.

11. Do I use a headshot or a logo?

When it comes to business, the answer to this depends on your social media goal. I prefer to use a head shot since Twitter is a networking platform and I want people to recognize my face and feel like they know me. However there are times when a company will set up a company profile and will have more than one twitter user using the same account, or their goal is to grow company awareness and not a personal brand, then they would use a logo.

12. When and why should I use the location option?

The location option is great when you have a store front, when you are at a tradeshow, community event or networking event. I want to caution people against using the location option when working from home or when at a generic location like Walmart. Unless your tweet specifically has to do with Walmart no one cares you are there.

13. How do I shorten a link to save on Characters for twitter?

When adding a link to Twitter you should always shorten the link to avoid taking up to many unneeded characters. You can use services like www.bitly.com and www.tinyurl.com to shorten the link. Services like Hootsuite also have built in link shorteners.

14. How do I get followers on Twitter?

  1. Start following other people – Use the search functions to follow local Twitter users, Industry Leaders, Those who are in your target market
  2. Get rid of your egg and show your face – Nothing bothers Twitter users more then the sight of the Egg
  3. Write a fun and informative Bio- How does anyone know if they want to follow you if you don’t tell them who you are?
  4. Jump into some conversations- By jumping into conversations people get use to seeing your name and it draws attention to your profile.
  5. Write some fun/interesting posts- When starting out you can add tips for your target market, your favourite quotes, invites to your networking groups, funny images, funny things that happened to you, Recommendations to services such as great places to eat
  6. Avoid sales posts- Social Media users are all tired of sales pitches. Instead of asking for the sale, give them quality reasons to follow you and then you won’t have to sell. They will be contacting you for sales
  7. Retweet useful content- A Retweet is a compliment and a great way to catch someones attention. It can also be a great way to share quality information with your followers
  8. Tweet on a Regular basis- 80% of Twitter users sign on to Twitter use it once and never come back. Don’t be one of those 80% dive in and show us that you are serious about being on Twitter and here to stay.
  9. Don’t use auto responders- Auto Responders are viewed as spam and annoying. Avoid them. Instead send a personalized thank you for following message.
  10. Remember numbers are not as important as quality followers. It doesn’t matter if you have 10,000 followers if none are your target market or interested in you.

Want to learn more about Twitter, Facebook and LinkedIn and how to use them successfully. Check Out my upcoming Social Media Boot Camps in Red Deer and Ponoka.

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Emerson Salon – What Hair Salons can Learn About Social Media

Posted in: Misc Tips, Online Marketing, Small Business Tips, Social Media On: 01/17/2012 By: Jennifer

 

Hair Salons are one of the biggest word of mouth businesses known to man and lets face it a great salon doesn’t just sit back and wait for customers to wander in, they put themselves out there, network and promote. That is exactly what Emerson Salon in Seattle has done.

What I love about Emerson Salon?

  • They have a beautiful easy to use website
  • All their Social Platforms are above the fold, eye catching and providing a call to action
  • They offer online booking
  • They make their stylists front and center,showing their personalities and allowing you to learn more about them
  • Each of their stylists have their own twitter account and rss feed
  • They blog (however not on a regular basis)
  • They have keywords spread through out the site and blog about key industry topics

I love this blog post showing some of their actual work. What a great way to create a portfolio while really showing off your talent add a couple testimonials from long time clients and WOWZA talk about social proof.

 

This blog post got me to thinking about what other types of blog posts would be good for hair salons. Here are a few ideas I came up with:

  1. How does what you eat affect your hair?
  2. Top 5 ways to cure dandruff
  3. How to get the look without the hassle
  4. Avoiding hair loss, is it possible?
  5. Hair washing practices, What you are doing wrong?
  6. What makes a good hair brush?
  7. Avoiding lice this school season
  8. How cheap shampoo is costing you money?
  9. Does oily hair cause acne?
  10. Washing your hair, How much is to much?
  11. Top looks of the season
  12. Best cuts for thick hair (or thin hair)
  13. Grey is the new blond
  14. Top hair accessories every girl needs
  15. Stylist of the month
  16. Best before and after photos of the month
  17. Parents survival guide to kids hair (how to deal with tangles, gum in hair, lice) Parents Survival Kit, What you should have on hand
  18. Bad hair day fixes
  19. Wedding day hair tips
  20. Tips for babies first hair cut

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What is a Tweet Chat?

Posted in: Misc Tips, Online Marketing, Small Business Tips, Social Media, Twitter On: 01/15/2012 By: Jennifer

A Tweet Chat is pre-organized event on Twitter using #Hashtags to group all tweets. It is a great way to host an online conference or promote an upcoming event. Twitter Chats are drop in events and are very casual. During a Tweet chat there is generally a moderator who welcomes the followers and keeps the conversation moving in the right direction. The Tweet Chat usually consists of questions and answers. All questions are regarded as Q1, Q2, Q3 and all answers are recorded as A1, A2, A3. Since this conference is taking place on Twitter all questions and answers must be less than 140 characters. Moderators generally ask participants to retweet all questions and answers. This helps spread the word of the event and helps gain new participants.

Tips for organizing a Tweet Chat:

  • Set a date and time ( approx 1hr)
  • Invite participants- consider inviting special guests who can both help draw attention to the event as well as can share a unique perspective of the topic ( ex. authors, industry experts, employees etc)
  • Create a information page on your website, blog or Facebook group with Tweet Chat info including: date and time, topic, #hashtag, information on Tweet Chat, list of questions, instructions of how a Tweet Chat works
  • Have the attendees use Tweet Chat to follow all responses in one simple location. Nice thing about Tweet Chat is it automatically adds the #hashtag into the post
  • Create a #hashtag (keep it short) for the event and send it in the invite to each of the participants
  • Create an agenda – Your welcome message, list of questions, your closing statements

Tips for participating in a Tweet Chat:

  • Don’t be afraid jump in ask questions and post comments
  • Remember to include the #hashtag with  each tweet ( unless you are using Tweetchat.com it automatically adds the #hashtag
  • Remember to label Questions with a Q and Answers with a A

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When is the Right Time Online?

Posted in: Facebook, Guest Blogger, Misc Tips, Social Media, Twitter, Uncategorized On: 12/14/2011 By: Jennifer

Do you ever wonder when the best times to post on your Social Media platforms are?

As you all know technology is ever changing and how we use it changes just as fast. So when I read the latest recommendations from KISSmetrics I was not surprised to see that the best times to share online have changed since I finished University last year.

According to KISSmetrics:

The best times on Twitter are at noon, 5pm and 6pm. The best days of the week are midweek and weekends.

As for Facebook the best day of the week is Saturday and the best time of the day is noon.

Blogging is most effective in the mornings, with Monday being the best day to post.

Some things to keep in mind when thinking of the best times to post are:

  • Who is your target market?
  • What are their days like?
  • During the day are they at work or home?
  • Do they check their platforms from work?

What time zone is your target market in? If you are in a different time zone than them you’ll have to plan this into your Social Media planning.

So now that we know the best times to post does that mean we should all post at the same times every day?
NO!! For best results I would suggest not focusing all your posts to set times. Yes knowing the best times can be helpful and yes we should try to get some posts into those key times…but the key to success is to sprinkle your content.

During peak hours you may get exposure but there is a high chance your message is going to get lost in the hustle and bustle of web traffic.

So sometimes it’s better to sprinkle your message though out the day and week to see which days are your best times. You may be surprised.

During quieter days and hours you may have less people online to see your post but you also have less competition for content to read, making it more likely to get quality reads.

Images provided by Copyright (c) 123RF Stock Photos

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Ask Jennifer: What do all the abbreviations on Twitter mean?

Posted in: Ask Jennifer, Social Media On: 09/08/2011 By: Jennifer

Today I spoke at the Independent Achievers meeting in Red Deer, what a great group of ladies!!!
One of the questions that was asked was, What do all the abbreviations on Twitter mean? When the question was asked the whole room quickly lit up with comments confirming they often wonder the same thing.

So ladies here you go, here is a list of the most used Twitter Lingo:

@username- Reply to
D@username- Direct Message
DM@username – Direct Message
PRT- Partial Retweet or Please Retweet
RT- Retweet
#followfriday- A list of users you recommend on twitter to follow on Fridays
Tweets- Twitter updates
Tweeter- A user of twitter
Twaffic- Twitter Traffic
Twead- To Read a Tweet
Twit- Twitter Update
Hashtag- the # tag used in front of a word or group of words to make them a part of a category or grouping that other twitter users can follow and add to

1- One, Won
2- Two, too, to
4- four, for
4ward- forward
b4- before
b/c- because
BFN- bye for now
BTW- By the Way
BRB- Be Right Back
fab-fabulous
fave-favorite
FB- Facebook
FTF- Face to Face
FWD- forward
FYI- For Your Information
GR8- Great
IC- I See
IMHO- In My Humble Opinion
IM- Instant Message
IOW- In Other Words
IRL- In Real Life
Itz- It is
jk- Joke or just kidding
k- OK
lol- laugh out loud
L8er- Later
L8- Late
LMAO- Laughing my Ass off
LMK- Let Me Know

OH- Overheard
OMG- Oh My God or Oh My Goodness
OMW- On My Way
peeps- people
plz-please
ppl-people
ROFL- Rolling on Floor Laughing
RU?- Are You?
R-Are
thx or tx- thanks
TY- Thank You
w/- with
woz- was
wtf? What The F*ck
WTH?- What The Heck
yr-year or your
YVW- Your Very Welcome
YW- Your Welcome
V2V- Voice to Voice ( on the phone)
TYVM- Thank You Very Much
TIA- Thanks In Advance

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Ask Jennifer – Connecting FB to Twitter

Posted in: Ask Jennifer, Facebook, Twitter On: 08/19/2011 By: Jennifer

How do I connect my Facebook Fan Page to my Twitter Account, so that my facebook feeds show up on Twitter?

 Signed “Friendly Facebooker”

 

Dear Friendly Facebooker,

To Connect your Facebook Page to Twitter you:

1. Click on Account at the top right corner of your page

2. Click on ‘Use Facebook as Page’

3. Click on your page

4. Go to Edit Page ( top right corner)

5. Go to Resources ( left hand side of the screen)

6. Click on Link your page to Twitter

7. Follow the step by step guide though the short process, you will need to be signed into your Twitter Account

 

To submit your question to Jennifer CLICK HERE

 

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